Security Services Knowledge Base Knowledge Base Home Page > Installing > Troubleshooting | Contact Us
 
Search the Knowledge Base and either print or email the solution.

Search the Knowledge Base Browse by Category

- This article applies to version : 10.0
- This article applies to the following OS : Windows XP
When I try to install Radialpoint Titanium Managed Security, I get an error that says that Windows Installer Service 3.1 or later is required. What should I do?

Would you like to...

Print this page
Email a solution

Question: When I try to install Radialpoint Titanium Managed Security, I get an error that says that Windows Installer Service 3.1 or later is required. What should I do?

Error Message: Radialpoint Titanium Managed Security requires Windows Installer Service version 3.1 or later. To upgrade your Windows Installer Service, visit www.microsoft.com.

Answer: To upgrade your Windows Installer Service:

  1. Open Internet Explorer.
  2. Go to: http://www.microsoft.com/downloads/en/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en
  3. Click on the Download button next to WindowsXP-KB942288-v3-x86.exe.
  4. Once the download is completed, click the Run button.
  5. If the Windows Security Warning show, click the Run button once more.
  6. The Windows Installer installation will begin, click on the Next button.
  7. Click I Agree on the License Terms page, then click on the Next  button.
  8. Once the installation process is complete, click on the Finish button. This last step will restart your computer. Then you will be able to restart the Radialpoint Titanium Managed Security installation process.

Date Revised:
24-Feb-11

Related Questions:

Downloads:

No downloads were found.


Copyright Radialpoint. All Rights Reserved